“Welcome to Hell,” a caver once told me by a campfire at night. “Where happiness goes to die. . . . If you wish to survive, you need to cultivate a strong mental attitude.”
“Why do you do it?” I asked.
“We do it for the unimaginable pleasure of conquering the unknown.”
True exploring spirit with unbelievable courage; and, as far as I could tell, a numbness for pain. Have you experienced these emotions without the cave?
Hard to find a customer in such a place
There is a business reality that should keep you out of dark caves. It would be hard for most of us to make money in that environment. (Tongue in cheek: there may be some who say they do have customers from there…)
In the Innovation game, you need, in my opinion, to both swim in a sea of customers AND crawl into a private cave. You need customer problems and space to think through solutions. In an ideal world, one should quickly follow the other to keep the vision fresh. Continue reading “Welcome to Hell”.
Picture yourself as the one in the canoe. You don’t have all the information but the confused water speaks for itself.
How worried would you be? Just getting to shore safely would be a common response.
This picture represents crossroads we often face in business:
Lack of all the information,
Things look murky on the surface
Action is needed to recover.
Those watching have frozen looks of fear.
If you are at these crossroads, here are some tips on handling fear in your team:
Validate the current downside risk: Unless it is death or destruction, dispell the gravity of the danger.
Validate the unknowns: Eliminate low probability unknowns. Reinforce the most probable unknowns.
Simplify the problem statement in one sentence: Dumb down the visuals to non threatening simple problems.
Focusing on the best case scenario will ease feelings of fear. Your team will move in a positive direction. Thoughts have tremendous power to visualise the universe, so make sure you create a good one!